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Esther112014 12-06-2019 11:40 PM

J-Pay Video visitation if live overseas? Other providers for video visits?

Has anyone used the J-pay video visitation and would like to comment on their experience?

also is there any other known organization with video visitation? My love one is in Virginia and it will be 2 years since I have last visited due to my living abroad.

Any information would be greatly appreciated.

Thanks and God bless

redtop43 03-06-2020 10:36 PM

I'm not familiar with Virginia but it's extremely unlikely you'd have any other options.

I use JPay in another state and it's glitchy, if there were in fact a competitive product I'd use it. The kiosks are down maybe 1/4 of the time, and other times one of us or the other freezes.

emms8884 03-08-2020 09:36 AM

I live in the UK and use the video visits pretty often. Sometimes they don't work or the connection might be bad, but then other times it works perfectly. It's annoying but worth it when it works, especially if you haven't seen your loved one for a long time.

Zeus&BugsMom 03-10-2020 03:29 PM

You may also look into GTL also known as
ConnectNetwork you can check on their site to see if the facility you need is on there. I've not used JPay so I cannot say how well it works.
I used GTL for 3 years and can say the success rate for me was 96%. Very few issues.
Good luck

ronsgal 03-10-2020 04:46 PM

i was told that it can not be state to state im in SC and my bf is in PA. That for us to have a video visit it would have to be by video but in the same state or by face to face at the prison where he is. rules may be different though because he is a lifer at a supermax.

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