ICS Phone Accounts & Info.

[Cactus]

Telephones are available in all housing units between the hours of 7:00 a.m. and 10:00 p.m. Telephones in the R&D Unit may be used during tier time.
The links and contact information provided below on how to set up a phone account with Inmate Communication Solutions (ICS),
which is the principle service provider for all NH DOC facilities.

Inmate Telephone Access
http://www.nh.gov/nhdoc/phonefaq.htm#faq19
Customer Service/Mailing Address:
Inmate Communication Solutions
P.O.Box 53126
San Jose, CA 95153-0126
Or Customer Service Line:
1-888-506-8407
Or
E-mail at: customer@ICSolutions.com
Web at: www.ICSolutions.com

*Prepaid Collect Calling*
Click Here to open or fund a Prepaid Collect account to receive calls from any inmate housed in a facility served by ICSolutions.
If you have any questions contact our prepaid collect call center by dialing toll free: 1-888-506-8407

*Debit Telephone Account Funding*
Click Here to add money to an inmate's debit telephone account. Once the payment is received, inmates may call any allowed telephone number using these funds.
Or, call us toll free 1- 888-888-8413 with any questions.