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Florida Prison Phones, Packages & Mail Use this forum to discuss Florida prison Phones, Packages & Mail issues & topics. If you have a question about or want to discuss these issues in a specific facility, please visit that facility's regional subforum in the Florida forum.

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  #176  
Old 07-30-2012, 06:43 PM
MariSanti MariSanti is offline
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I ordered my husband new sneakers and some other items online on 7/13. I received an email notification from Access on 7/18 that his package had been shipped to him and he let me know on 7/26 that he received it that morning.

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  #177  
Old 08-02-2012, 11:46 PM
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Thanks y'all! I was just wondering how all this is working these days.
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  #178  
Old 08-06-2012, 10:04 AM
Dave's SoulMate Dave's SoulMate is offline
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So, let me see if I understand correctly. If I order a food package, for like a birthday, that package can be one per quarter not to exceed $100. This package does not affect my loved ones weekly allowance at the canteen, correct?
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  #179  
Old 08-06-2012, 12:15 PM
NAN425 NAN425 is offline
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Quote:
Originally Posted by Dave's SoulMate
So, let me see if I understand correctly. If I order a food package, for like a birthday, that package can be one per quarter not to exceed $100. This package does not affect my loved ones weekly allowance at the canteen, correct?
Correct. And you can only order for him if he didn't place an order for himself during the first month of the order period. So you can only place orders for two months out of each quarter. And make sure that everything he wants/needs that quarter as far as clothing is in the box since he only gets one order.
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  #180  
Old 08-06-2012, 12:35 PM
Dave's SoulMate Dave's SoulMate is offline
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Default Food Packages

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Originally Posted by NAN425 View Post
Correct. And you can only order for him if he didn't place an order for himself during the first month of the order period. So you can only place orders for two months out of each quarter. And make sure that everything he wants/needs that quarter as far as clothing is in the box since he only gets one order.

Are the Food Packages and Clothing Packages considered the same? I know the next clothing package order is in September. He is not going to order his clothing in August.

Want to do a Food Package for his birthday in November, which I believe I can order in October (23rd last day according to the website), but don't want it to count against his canteen weekly allowance.

So would that be one Clothing package for $100 and one Food Package for $100 maximum?
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  #181  
Old 08-06-2012, 04:42 PM
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I'm not sure if they are allowed one of each or just one package total. I thought it was just one package on any kind per quarter and thats what my husband said to me, but I think I've seen others say differently on here?
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  #182  
Old 08-06-2012, 05:06 PM
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Default Packages

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Originally Posted by NAN425 View Post
I'm not sure if they are allowed one of each or just one package total. I thought it was just one package on any kind per quarter and thats what my husband said to me, but I think I've seen others say differently on here?

Spoke with a representative and they said it is one package each. You can order a food package anytime during the quarter. Property Packages are the second month of the quarter as long as they have not ordered one themselves.
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  #183  
Old 09-05-2012, 06:31 PM
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Default i have sent my son 2 packages

Hi guys i just want you all to know , i have used this site twice already. My son just loves getting a package , i got some of his fav things, and it is true he still can spend his money in his account , i like it because i sent him a package for his birthday. brave heart......
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  #184  
Old 09-05-2012, 07:18 PM
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Is it the first month or the first two months of the quarter...only the prisoner can order?
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  #185  
Old 09-05-2012, 08:26 PM
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First month. After that it's open on the website for friends/family to order.
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  #186  
Old 09-07-2012, 06:34 AM
ChihuahuaMom ChihuahuaMom is offline
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What's going on with Access Securepak? I thought we could order $100 worth of items. I ordered shoes ($63) and was thinking about ordering socks, too. Hubby knew I was going to order shoes and didn't order anything himself.

I logged in and this is what I got:

We're sorry. Inmate# xxxxxx has already reach the date period order limit of 1 for Securepak®. Please return next period to place an order.
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  #187  
Old 09-07-2012, 08:27 AM
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Quote:
Originally Posted by ChihuahuaMom
What's going on with Access Securepak? I thought we could order $100 worth of items. I ordered shoes ($63) and was thinking about ordering socks, too. Hubby knew I was going to order shoes and didn't order anything himself.

I logged in and this is what I got:

We're sorry. Inmate# xxxxxx has already reach the date period order limit of 1 for Securepak®. Please return next period to place an order.
Someone could have sent him a package usually only way
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  #188  
Old 09-07-2012, 08:31 AM
NAN425 NAN425 is offline
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Quote:
Originally Posted by ChihuahuaMom View Post
What's going on with Access Securepak? I thought we could order $100 worth of items. I ordered shoes ($63) and was thinking about ordering socks, too. Hubby knew I was going to order shoes and didn't order anything himself.

I logged in and this is what I got:

We're sorry. Inmate# xxxxxx has already reach the date period order limit of 1 for Securepak®. Please return next period to place an order.
It's not just a dollar limit - You can also only order one package. So you can order $100 but it all has to be in one package. So once you ordered the shoes and had them sent, you are done for the quarter on the clothing order.
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  #189  
Old 09-07-2012, 09:20 AM
ChihuahuaMom ChihuahuaMom is offline
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Quote:
Originally Posted by NAN425 View Post
It's not just a dollar limit - You can also only order one package. So you can order $100 but it all has to be in one package. So once you ordered the shoes and had them sent, you are done for the quarter on the clothing order.
The order hasn't been processed yet. I thought we could add to it. Oh well.
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  #190  
Old 09-07-2012, 10:46 AM
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Quote:
Originally Posted by ChihuahuaMom View Post
The order hasn't been processed yet. I thought we could add to it. Oh well.
That would require a level of customer service that isn't exactly offered by Keefe.
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  #191  
Old 09-09-2012, 10:41 AM
ChihuahuaMom ChihuahuaMom is offline
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Quote:
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That would require a level of customer service that isn't exactly offered by Keefe.
Customer service? What's that again? My order still hasn't been processed.
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  #192  
Old 09-09-2012, 01:05 PM
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I have tried several times to send a package to my guy and it always says he's not eligible to receive packages at this time. I don't care what month/day it is, since he's been moved to FSP he's never been eligible.

Is it because of his location? Because he's CM? I've been trying to figure this out for the longest.
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  #193  
Old 09-09-2012, 01:22 PM
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Originally Posted by Beelasoul View Post
I have tried several times to send a package to my guy and it always says he's not eligible to receive packages at this time. I don't care what month/day it is, since he's been moved to FSP he's never been eligible.

Is it because of his location? Because he's CM? I've been trying to figure this out for the longest.
If they are in confinement they don't get packages and they can't order from the canteen. Not sure about clothes....
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  #194  
Old 09-10-2012, 10:25 AM
ChihuahuaMom ChihuahuaMom is offline
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Quote:
Originally Posted by Beelasoul View Post
I have tried several times to send a package to my guy and it always says he's not eligible to receive packages at this time. I don't care what month/day it is, since he's been moved to FSP he's never been eligible.

Is it because of his location? Because he's CM? I've been trying to figure this out for the longest.
I'm pretty sure it's location. FSP holds death row, doesn't it? Max security issues. And I looked up a few inmate numbers, checked them on AccessSecurePak and they all said "not eligible to receive packages at this time".
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  #195  
Old 09-16-2012, 09:41 AM
Dave's SoulMate Dave's SoulMate is offline
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Default Access Secure Pack 3rd Quarter Listing

Attached is the latest food listing with prices for 3rd Quarter, in case anyone needs it.
Attached Files
File Type: pdf FL_Food_Q3_2012_OF.pdf (436.7 KB, 16 views)

Last edited by Dave's SoulMate; 09-16-2012 at 09:58 AM..
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  #196  
Old 09-16-2012, 09:56 AM
Dave's SoulMate Dave's SoulMate is offline
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Default Access Secure 3rd Quarter Property Package

Could not get the men's 3rd quarter property package listing to download in pdf. Attached is the link for anyone who may need it.

https://www.accesscatalog.com/downlo...Mens_OF_12.pdf

Last edited by Dave's SoulMate; 09-16-2012 at 09:57 AM..
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  #197  
Old 09-19-2012, 03:23 PM
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Ok I have a question: How many days does it take for a package that you order for your inmate, take to ship out?
I order a food package for J on 9/14 and it still says pending shipment, and my bank took the money out, but that says pending as well.
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  #198  
Old 09-19-2012, 04:10 PM
lin787 lin787 is offline
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Default Need info for mp3s please

I know the info is here, I just cant find it.

Is there an order form or is there a phone number? someum? that will tell me hhow to do this
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  #199  
Old 09-19-2012, 05:57 PM
NAN425 NAN425 is offline
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Quote:
Originally Posted by lin787 View Post
I know the info is here, I just cant find it.

Is there an order form or is there a phone number? someum? that will tell me hhow to do this
The guys have to order the MP3's themselves through the canteen at the camp.
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  #200  
Old 09-19-2012, 06:03 PM
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Quote:
Originally Posted by NAN425

The guys have to order the MP3's themselves through the canteen at the camp.
My Guy told me today the music players have to ordered by them at VSP and it can take 3 months for him to get it....after he makes the request

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