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Washington Visitation, Phones, Packages & Mail Topics & Discussions relating to prison & jail visitation, phones, packages & mail.

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  #1  
Old 11-09-2007, 11:03 PM
tredire tredire is offline
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Default Questions about Comcast Phone Service

I am switching over to Comcast phone service. Will I still be able to receive collect calls from my friend in prison with this service? Any and all input and info is much appreciated...thanks!!!
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Old 11-09-2007, 11:12 PM
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Not that I know of, I had to use verison for collect calls from the prison. You can always use a prepaid service just ask which one they use and call them and set up an account.
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Old 11-11-2007, 10:43 AM
KarmaKane KarmaKane is offline
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I switched from Qwest to Comcast in September and couldn't get collect calls from my Brother. So since I also had a " teen Line " with Qwest, I kept that phone & separate # for $12 a month. And took all the extras off ( Voice mail, Caller ID Etc.). If that phone rings we know it's from Mikey. Calls are $3.50 for 20 minutes , he's in Stafford Creek , I'm in Tacoma. It's working great for us.
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Old 11-11-2007, 10:44 PM
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No they dont, I switched to them just for that an they said they wont do the prison collect call thing.

you'll have to do the pre paid thing.

as far as I know Quest is the only one
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Old 11-11-2007, 11:03 PM
Melissa555 Melissa555 is offline
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I have Comcast and I have a friend in prison and it is complicated Comcast wont allow calls and you will have to set up an account with someone else, you have to prepay with a credit card with a credit card and it's around $3.50 per call..Call Comcast and they will give a number to who you need to call
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Old 11-12-2007, 09:30 AM
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You can set up an account with These 2 places which work together, the first one is the easiest you only have to have either $25 or $100 to set up your account. an your done in like 5minutes. The second number you getto talk with someone but sometimes I have waited 4 hours an other times only an hour. its a hit an miss thing.

Advance pay (automated service)
1.800.483.8314

Global Tel Links (customer service)
1.866-230-7761
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Old 11-12-2007, 09:32 AM
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oh an it is $3.50 before tax. Each call through global tel link adds up to $3.61 with tax. Pain in the you know what but thankfuly we are talking with our loved ones way cheaper than other states. kwim!
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Old 11-12-2007, 12:16 PM
KarmaKane KarmaKane is offline
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Great Info from you all .
As I said I just kept a Basic line from Qwest , for $12 a month . That way if Mikey needs to call more than a few times , he doesnt have a Set $25 in Pre-Paid, and the phone gets cut off & you have to re Pre Pay ..
He just knows if he call's it's $3.50 a 20 minute call . Some months it costs more if he calls collect more, around $10-$20 a month in his calls Only ( we pay the $12 for the phone as we have had it ( teen line ) over 4 years before he went to Camp ) Plus it gives us an Extra * Emergency # * if that phone rings it's IMPORTANT , Only the family has that # .

Oh and Edited to show No Advanced Pay or Credit Card Needed ..

Last edited by KarmaKane; 11-12-2007 at 12:19 PM..
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Old 11-17-2007, 09:12 PM
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Thank you all for the information. The phone has been switched over and I set up an account with Advanced Pay. Now when he calls will it just come through as it used to?
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Old 03-20-2017, 07:22 PM
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good luck cause my feonsay has tried calling me form corrections in nh and it dont let youse he has call me form his account that i put money on jest for him to call me!
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