I'm not sure that the GTL app has anything to do with weather or not you an receive a call. Or at least it never has in my experience with NJDOC or NJ county jails. Are the calls coming through on your caller ID? It is very possible that GTL is down. They usually get things up and running fairly quickly though. I know any amount of time seems like a long time when your waiting to hear from a loved one, but hang in there. I am sure you will hear from him soon.
Hi, i'm new here. Can you tell me what this app you're talking about? We can talk through an app?
If you use GTL to recieve prison calls you can download their app onto your iphone or android phone. If you go to the GTL website you can read all about it. You still have to set up a GTL account and fund it to recieve calls.
"Do not judge me by my successes, judge me by how many times I fell down and got back up again." Nelson Mandela.
Who cares what they say about us? Because when I am with you I am standing with an army
I suggest sticking to a landline. Even if the cell number slips through when they go to approve you for his phone list, if they figure out you have a cell phone later they can suspend your loved ones phone privileges.