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California Prison Visitation - General Q&A This forum is for general, nonspecific questions & discussions related to visitation in California facilities. If you have a question about or want to discuss visitation in a specific facility, please visit that facility's subforum in the California forum.

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  #1  
Old 12-06-2020, 09:21 AM
Francis213 Francis213 is offline
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Default Video Calls in California CDCR

Just wanting to ask something that I probably already know the answer to but just checking to be sure. These new video calls that they are instituting into all the prisons this month and I read that on the CDC website and if I'm correct, you still must apply for these visits just as you would if it was an in person visit. My nephew is at cmc and I have never visited him, so I take it he would have to send me a visitors form so that I could have these visits. I'm guessing that it will take just as long if not longer now to get them approved as the way I'm thinking all kinds of people for sure now will be wanting one of the visits instead of like b4 driving from wherever, this seems to make it much easier. As least that is how I see it. For me I have to go get finger printed again due to I don't have my entire criminal history with all that info that the visitor forms require. So I get my entire hx back from the finer prints, then send it to visiting and Warden for approval. Takes a lil longer but much less stress on me. Would like to see my nephew even if it's through the video visit. Also will someone who had just had one this past weekend let me know how it went? New things there's always do glitches lol thanks for any and how info
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Old 12-07-2020, 08:47 AM
sidewalker sidewalker is offline
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That is how I read it as well. You have to be an approved visitor.
I did note that if there are others in the house, its ok but the person who is originating the call has to be approved. I forget now where I read that.
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Old 12-13-2020, 02:56 AM
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Ladybug98 Ladybug98 is offline
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I had my video visit last week & it was fine. My LO is at Quentin & the visit was 30mins. You do have to be approved & once you get approved you jus email the prison & wait for the email telling you the time & day. Also you have to show your ID
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Old 12-21-2020, 12:48 PM
Hyjen7 Hyjen7 is offline
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Hi I noticed you said you had a video visit. How long after you submitted your email request did you receive a response? It says to check your spam and junk mail. Did you get yours in your regular email, or one of these others? How was the sound for the visit? Was it easy to hear or should I have ear phones to help? Just trying to get all the info possible. Thanks in advance.
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Old 12-22-2020, 05:53 PM
MrsMoore85 MrsMoore85 is offline
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Default Video Visit Confirmation

I'm wondering the same. I sent a request at 8am on the dot for a video visit on Christmas and have not heard anything back. Not sure if the 48-72 hour turnaround is accurate. Thanks!
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Old 12-22-2020, 06:14 PM
Hyjen7 Hyjen7 is offline
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I put mine in at 8:00 am for a Christmas visit as well and haven't heard anything yet. I'm assuming that they take 48-72 hr to review the request but that doesn't mean they will get back to us with an answer. Ill post if I hear anything or find anything out. Hope you get a visit. 😊
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Old 12-23-2020, 11:26 AM
Calilove2037 Calilove2037 is offline
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Same. I put my request in about 8:30 am but I haven’t received a response for this weekend either. I keep checking the junk folder as well and nothing! Hopefully, we’ll hear something soon.
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Old 12-23-2020, 02:12 PM
Calilove2037 Calilove2037 is offline
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Quote:
Originally Posted by Calilove2037 View Post
Same. I put my request in about 8:30 am but I haven’t received a response for this weekend either. I keep checking the junk folder as well and nothing! Hopefully, we’ll hear something soon.
Well I finally received a response: “unfortunately your Video Visit cannot be scheduled at this time. Your loved one is being housed in a building that is currently on quarantine status until further notice.”
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Old 12-24-2020, 09:13 AM
Letty760 Letty760 is offline
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I figured christmas was going to be hard to book so I put my request on sat at 8am didn't hear back untill Wednesday at 3:30 with a visit time for this sat. But I didn't hear from him yesterday either so im hoping he doesn't get placed on quarantine ��
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Old 12-24-2020, 11:14 AM
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Quote:
Originally Posted by Calilove2037 View Post
Well I finally received a response: “unfortunately your Video Visit cannot be scheduled at this time. Your loved one is being housed in a building that is currently on quarantine status until further notice.”



im sorry. i still havent heard anything. was the email sent to your spam or junk mail? hope he gets off quarantine soon so you get a visit.
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Old 12-24-2020, 12:10 PM
Calilove2037 Calilove2037 is offline
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im sorry. i still havent heard anything. was the email sent to your spam or junk mail? hope he gets off quarantine soon so you get a visit.
Thanks, I hope so too! The email actually came to my Inbox, not the Junk/spam folder. Good luck, I hope you get your visit.
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Old 12-30-2020, 12:26 PM
MrsMoore85 MrsMoore85 is offline
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Quote:
Originally Posted by Hyjen7 View Post
I put mine in at 8:00 am for a Christmas visit as well and haven't heard anything yet. I'm assuming that they take 48-72 hr to review the request but that doesn't mean they will get back to us with an answer. Ill post if I hear anything or find anything out. Hope you get a visit. 😊
Thanks...No luck. No response either. I am an approved visitor and have been for a few years now. Checked my spam several times a day. He is not on quarantine as he is able to call me, so...Super unsure as to what's going on. A little disappointing but I'll just keep trying. Glad you folks are getting visits. That's lovely!
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Old 12-30-2020, 03:43 PM
Hyjen7 Hyjen7 is offline
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Quote:
Originally Posted by MrsMoore85 View Post
Thanks...No luck. No response either. I am an approved visitor and have been for a few years now. Checked my spam several times a day. He is not on quarantine as he is able to call me, so...Super unsure as to what's going on. A little disappointing but I'll just keep trying. Glad you folks are getting visits. That's lovely!
what institution is your LO at? I did end up having a visit on Christmas, but never got a link either. the public information officer called me to see if I was having difficulty logging on to our visit. that's how I found out I had the visit. he gave me the ext for the visiting sarg and they were able to schedule us another visit. you never know maybe there was a mistake with your email address or something.its worth a try. good luck
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Old 01-02-2021, 07:05 PM
Calilove2037 Calilove2037 is offline
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Well, I didn’t submit a request for this weekend thinking the quarantine might still be ongoing but I submitted a request today for next weekend.

Did anyone have successful visits this weekend?
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Old 01-04-2021, 12:19 PM
Hyjen7 Hyjen7 is offline
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Quote:
Originally Posted by Calilove2037 View Post
Well, I didn’t submit a request for this weekend thinking the quarantine might still be ongoing but I submitted a request today for next weekend.

Did anyone have successful visits this weekend?
I had a visit Friday. it was so good to be able to see him. hope you get a visit this coming weekend
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Old 01-09-2021, 03:32 PM
Calilove2037 Calilove2037 is offline
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I was finally able to have a video visit today! No tech issues either. It was pretty smooth. Looks like they’ve figured out all the kinks.
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Old 01-09-2021, 04:40 PM
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[quote=Calilove2037;7831035]I was finally able to have a video visit today! No tech issues either. It was pretty smooth. Looks like th
ey’ve figured out all the kinks. [/QU


That's awesome! So glad you finally got your visit. 😊
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Old 01-11-2021, 02:36 PM
Calilove2037 Calilove2037 is offline
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[quote=Hyjen7;7831039]
Quote:
Originally Posted by Calilove2037 View Post
I was finally able to have a video visit today! No tech issues either. It was pretty smooth. Looks like th
ey’ve figured out all the kinks. [/QU


That's awesome! So glad you finally got your visit. 😊
Thank you. Now the countdown begins to the next one lol.
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