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Florida Prison Phones, Packages & Mail Use this forum to discuss Florida prison Phones, Packages & Mail issues & topics. If you have a question about or want to discuss these issues in a specific facility, please visit that facility's regional subforum in the Florida forum.

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  #1  
Old 05-13-2018, 01:01 PM
Kzellweger Kzellweger is offline
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Default Slow jpay emails?

Anyone else have issues with jpay email being extremely slow?! I normally have at least two messages by now... but since itís motherís day I figured everything would be backed up. But even normally sometimes I wonít get a message for like 3 days but then Iíll get newer messages before that.
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Old 05-14-2018, 10:53 AM
craffa1127 craffa1127 is offline
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yes i just got a message dated yesterday at 4:52pm this morning- i think it is definitely behind.
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Old 05-14-2018, 10:55 AM
Kzellweger Kzellweger is offline
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I still don’t have anything. ��
I’ve been getting at least 2 a day from him.
Except for yesterday and today. I wrote him again today.
I know lately the kiosk has been messing up so maybe it’s that.
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  #4  
Old 03-12-2019, 07:38 AM
jessmariebfly jessmariebfly is offline
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still slow and dumping all emails at once,in the evening.pain in the ass
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  #5  
Old 03-12-2019, 02:23 PM
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MPsQueen MPsQueen is offline
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yup.. and no push notifications so I have to sit and refresh my email all day while working.. its a p.i.t.a.
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  #6  
Old 03-12-2019, 02:31 PM
jessmariebfly jessmariebfly is offline
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yes it is!! wonder why they do it like that.Does someone have to actually release them?
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Old 03-12-2019, 03:21 PM
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Quote:
Originally Posted by jessmariebfly View Post
yes it is!! wonder why they do it like that.Does someone have to actually release them?
per jpay there is someone at each prison that reads and releases every email and if its flagged for anything it can take up to 48 hours for them to release it.
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  #8  
Old 03-22-2019, 05:12 PM
jessmariebfly jessmariebfly is offline
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now it is taking 4 days to receive my messages. I contacted jpay who says they have been delivered but for some reason the facility is holding on to them.i got one from yesterday but am missing like 6 from 3 and 4 days ago
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Old Yesterday, 10:31 AM
ljasso ljasso is offline
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We number, date and time stamp all of our messages for this reason. We have found that longer messages take longer for the most part and messages sent after 2pm on a Friday will not get received until Monday unless it is only a few lines long
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  #10  
Old Yesterday, 02:17 PM
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kellydavid410 kellydavid410 is offline
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I thought it was only my jpay! Yeah the longer the email the longer it takes
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