Welcome to the Prison Talk Online Community! Take a Minute and Sign Up Today!






Go Back   Prison Talk > U.S. REGIONAL FORUMS > SOUTH CAROLINA > South Carolina Prison & Jail Visitation, Phones, Packages & Mail
Register Entertainment FAQ Calendar Mark Forums Read

South Carolina Prison & Jail Visitation, Phones, Packages & Mail Topics / Information relating to the South Carolina Department of Corrections and local / county Jail visitation, phone calls, mail, inmate care packages, etc.

Reply
 
Thread Tools Display Modes
  #1  
Old 10-25-2011, 07:04 AM
seeyouin10 seeyouin10 is offline
Account Closed
 

Join Date: Apr 2011
Location: SC
Posts: 1,104
Thanks: 1,076
Thanked 723 Times in 350 Posts
Default Inmate Telephone Help Desk Phone Number

I got a call back yesterday from the Inmate Telephone Help Desk and the guy said he had reported my issue to the GTL rep. for Lieber. He also told me that each institution has an Institutional Telephone Coordinator that problems can be reported to. You should call your loved one's institution and ask to speak to the telephone coordinator if you are having problems.

Also, you can call the Inmate Telephone Help Desk at 803-896-1759. They should in turn call GTL to report the problem. I would recommend calling both to cover your bases.

Hope this helps someone.
Reply With Quote
Sponsored Links
  #2  
Old 10-25-2011, 09:14 AM
Mom2res&jhs's Avatar
Mom2res&jhs Mom2res&jhs is offline
Registered User
 

Join Date: Jul 2011
Location: MB, SC
Posts: 224
Thanks: 111
Thanked 57 Times in 44 Posts
Default

Are you still having issues with your calls? I wonder if they really do anything with all the complaints or just put them in a pile...they are making their money off the calls whether they get dropped or not so do they actually care to fix it??

Allendale should be switching this week (on Thursday) so I have printed your post and am ready to make those calls if need be.
__________________
"I myself am made entirely of flaws, stitched together with good intentions."
Reply With Quote
  #3  
Old 10-25-2011, 09:42 AM
seeyouin10 seeyouin10 is offline
Account Closed
 

Join Date: Apr 2011
Location: SC
Posts: 1,104
Thanks: 1,076
Thanked 723 Times in 350 Posts
Default

Somehow magically it started working again Friday night after being screwed up all day Friday. I haven't had any issues since then, but I felt the help desk needed to know about the issues.

I should have mentioned the 803-896-1759 is for SCDC's Inmate Telephone Help Desk. That is not an internal GTL number. That number goes to someone at SCDC who deals with inmate telephone issues.
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -6. The time now is 04:37 PM.
Copyright © 2001- 2019 Prison Talk Online
Powered by vBulletin® Version 3.7.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Website Design & Custom vBulletin Skins by: Relivo Media
Message Board Statistics