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GPT Phones, Mail, and Visitation Discussions Please post topics or discussions here that do not fit in the appropriate state or federal forums.

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Old 08-17-2017, 05:54 AM
arunabosphora arunabosphora is offline
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Question Issue with Phone call from RRM Long Beach

My LO is now in the RRM Long Beach facility; he tried to call me but my it seems my phone needs some credit card information ? It worked fine from Victorville Medium I, and II. Has anyone experienced this ? I know my LO is worried when he cannot call me and this is new to me . Anyone has had the same issue ? Why the difference ? thank you anyone for your input.
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Old 08-17-2017, 08:47 AM
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Originally Posted by arunabosphora View Post
My LO is now in the RRM Long Beach facility; he tried to call me but my it seems my phone needs some credit card information ? It worked fine from Victorville Medium I, and II. Has anyone experienced this ? I know my LO is worried when he cannot call me and this is new to me . Anyone has had the same issue ? Why the difference ? thank you anyone for your input.
Some prisons just use collect call companies that's all that is
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Old 08-17-2017, 09:25 AM
fbopnomore fbopnomore is offline
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It must be the phone company that is originating the call. My HWH had old fashioned pay phones which worked fine for local calls. I bought a prepaid phone card from a large drug store (Walmart has them too) for long distance calls, but it included a built in penalty in minutes for any calls made from a pay phone. Have him ask the HWH phone provider how to call you.
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