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New York Prison & Jail Visitation, Phones, Packages & Mail Topics / Information relating to the New York Department of Corrections and local / county Jail visitation, phone calls, mail, inmate care packages, etc.

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  #1  
Old 09-29-2018, 01:08 PM
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Lightbulb Clinton Annex - TV Facility or not? / Updated - Not a TV facility

I am trying to send items through nyinmatepackage.com -- they list Clinton Main/Annex as a TV Facility and therefore has far fewer items to order.

Another thread on here said Clinton Main was a TV Facility but Clinton Annex (a Max-B) is not.

The family handbook at DOCCS just says "Clinton".

Does anyone know what the correct designation is for Clinton Annex? And if it is not a TV Facility - is there any place official that states that it is not or is explicit about which facilities are?
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Old 09-29-2018, 01:21 PM
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I am trying to send items through nyinmatepackage.com -- they list Clinton Main/Annex as a TV Facility and therefore has far fewer items to order.

Another thread on here said Clinton Main was a TV Facility but Clinton Annex (a Max-B) is not.

The family handbook at DOCCS just says "Clinton".

Does anyone know what the correct designation is for Clinton Annex? And if it is not a TV Facility - is there any place official that states that it is not or is explicit about which facilities are?
Never mind - I just called Clinton and they said Clinton Annex is NOT a TV Facility and that the package rules are like the regular ones. So that ordering site has incorrect info.
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Old 09-29-2018, 05:21 PM
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Thanks for letting us know what you found out....I'm sure it'll help other members going forward

Wouldn't it be nice if both the DOC and the Vendors knew the same correct info Well, we can dream, can't we? LOL
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Old 09-29-2018, 06:32 PM
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You don't need to go through vendors for most items you can send. Some vendors have more of a variety than others too.

In the forum, there are names of all the different vendors you can use or you can go for the store and mail items yourself.

Only hard part is certain items need to be packaged a certain way.
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Old 10-01-2018, 08:01 AM
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Clinton in my opinion is the strictest facility yet when it comes to packages and I have sent and brought more than enough to know the rules and what he can and cant have and yet they still find reasons to decline certain items.
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Old 10-01-2018, 08:15 AM
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I never used that website - But i do not even see Clinton listed as a facility? Am i blind? - disregard i found it.. Ah
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Old 10-01-2018, 09:19 AM
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Thanks for letting us know what you found out....I'm sure it'll help other members going forward

Wouldn't it be nice if both the DOC and the Vendors knew the same correct info Well, we can dream, can't we? LOL
As a follow up - I called nyinmatepackge and explained the distinction but they refused to acknowledge it since "they get their information from the DOC". I understand their position - these sort of things have to come through official channels - but it is frustrating nonetheless.

I wrote the DOC informing them of the error and if they could assist in correcting it with one of their approved vendors - but I have low expectations. We'll see.
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Old 10-01-2018, 10:43 AM
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As a follow up - I called nyinmatepackge and explained the distinction but they refused to acknowledge it since "they get their information from the DOC". I understand their position - these sort of things have to come through official channels - but it is frustrating nonetheless.

I wrote the DOC informing them of the error and if they could assist in correcting it with one of their approved vendors - but I have low expectations. We'll see.
Well i was happy to see alot of items on Union Supply that i assumed my husband could receive, so i placed my first order. Then was talking to a friend who said yeah they wont allow this and that or this, there were about 10-12 items in question and the package room confirmed. So i called customer service to remove those items and they could only cancel the entire order. I tried nicely to advise the girl that Clinton rules had changed also as they can get 2 packages per month for 35lbs total and said because NYSDOC hasnt updated their website, they cant either.
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Old 10-01-2018, 11:47 AM
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Originally Posted by NevaEndNoWorry View Post
Well i was happy to see alot of items on Union Supply that i assumed my husband could receive, so i placed my first order. Then was talking to a friend who said yeah they wont allow this and that or this, there were about 10-12 items in question and the package room confirmed. So i called customer service to remove those items and they could only cancel the entire order. I tried nicely to advise the girl that Clinton rules had changed also as they can get 2 packages per month for 35lbs total and said because NYSDOC hasnt updated their website, they cant either.
Just to be clear - "Clinton" has two parts - Main and Annex. Clinton Main is a TV facility and still has the stricter rules. It is only Clinton Annex which is not.
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Old 10-01-2018, 12:06 PM
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Just to be clear - "Clinton" has two parts - Main and Annex. Clinton Main is a TV facility and still has the stricter rules. It is only Clinton Annex which is not.
Yes I am aware, however all the items I was having issues with neither part of the facility could have. The package room said to modify the order otherwise he would have the option to return back to me or donate.
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Old 10-01-2018, 02:57 PM
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Follow package directive 4911A. Just because a vendor has it listed does not mean they will take it. Learned the hard way.

I'm trying to attach it but it is not working.
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Old 10-01-2018, 05:15 PM
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Follow package directive 4911A. Just because a vendor has it listed does not mean they will take it. Learned the hard way.

I'm trying to attach it but it is not working.

Rather than attach, can you pdf and post a link?

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Old 10-01-2018, 05:39 PM
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I can't copy and paste the link either. It goes straight to a pdf. I have uploaded it before in other threads, but it won't let me now.

Correction it is 4911 not 4911a.
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Old 10-02-2018, 01:22 PM
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Directive 4911 attached.
Attached Files
File Type: pdf 4911.pdf (440.5 KB, 1 views)
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Old 10-07-2018, 08:59 AM
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A follow up here ... I was able to order through Walkenhorsts - they, unlike the other place, understand the difference between main and annex. My shipment arrived without a problem.

Just be mindful about the monetary values of items and follow the restrictions listed in the directive.
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Old 10-07-2018, 11:10 AM
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Walkenhorst and JLmarcus are good. I use Walmart because it is the cheapest.
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Old 10-10-2018, 05:32 AM
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Hi,
Have you had any issues with sending a food package from Walmart.com? I know Amazon like to separate into multiple packages, thats why i stopped using them, unless it was through Amazon Prime Pantry.
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Old 10-10-2018, 05:41 AM
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Hi,
Have you had any issues with sending a food package from Walmart.com? I know Amazon like to separate into multiple packages, thats why i stopped using them, unless it was through Amazon Prime.
I send everything to me first and bring it on a visit or make the package at home. Certain things I can only find online or it is much cheaper.

Food I would never trust from walmart or Amazon bc of the multiple package issue.
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Old 10-10-2018, 05:49 AM
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I send everything to me first and bring it on a visit or make the package at home. Certain things I can only find online or it is much cheaper.

Food I would never trust from walmart or Amazon bc of the multiple package issue.
I spend between $28-56 a month in shipping fees depending if i send 1 or 2 packages up to him. So was looking for a way to possibly cut that down
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Old 10-10-2018, 05:59 AM
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I hear ya. I try to bring it on a visit cause it cuts the shipping out. Walmart does have a free shipping so some stuff I get in bulk for the next month. I'll use prime as well for stuff I send to myself.
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