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Chuckawalla Valley State Prison (CVSP) - California Topics, Discussions & Information relating to the Chuckawalla Valley State Prison located west of Blythe, California on I-10.

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Old 12-28-2011, 10:43 PM
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traviesita traviesita is offline
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Default 2012 CVSP Phone Call Thread

CVSP Phone Questions

***This thread is only for phone call questions and answers. Any post that is just chit chat will be moved to the chat thread. Thanks.***

Please take a moment to read the below post to see how to set your phone up to receive collect calls on your landline or cell phone from your loved one.

All collect calls from a state prison in CA go through GTL.

In order to receive collect calls directly to your cell phone you first need to set up an account with GTL. In order to set up an account you need to do the following:

Effective December 17, 2009 inmate telephones will be able to make collect calls to cell phones. A Global Tel*Link (GTL) direct bill account will need to be established so that GTL could bill the called party for the collect calls.

Required Action by Called Party:
1. Have a current copy of your cell phone bill with you;
2. Call GTL Customer Service at 1-888-415-0377 to set up a direct bill account for your cell phone number;
3. You may be required to provide a current copy of your cell phone bill to GTL. This can be done by: Fax at 1-866-262-9123; or E-mail at WirelessActivations@gtl.net
4. Once GTL receives the current cell phone bill and the billing name and address are verified, a GTL direct bill account may be established.

• The complete name and street address of the customer’s primary residence must be
included on the cell phone bill. No post office boxes can be used for an account address.
• Direct bill accounts will be set up to cell phone customers with service from major cell phone companies such as AT&T, Sprint, Verizon, T-Mobile, and Alltel.
• Direct bill accounts will not be set up to customers who have prepaid cell phones or other similar non-subscription cell phone services.
• Initially, GTL direct bill accounts will be set up with a $100 monthly use limit.
Customers can contact GTL to increase their limit after three months of having their account in good standing.
Please note: If an inmate calls a cell phone number that does not have a GTL direct bill account, then GTL’s automated system will call the cell phone number (dialed by the inmate) and leave a message to call
GTL to set up a direct bill account in order to receive collect calls on their cell phone.

~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
Current and past GTL Notices can be found on the CDCR web-site at:
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~

Global Tel*Link Contact Information:

Toll Free Number: 1-888-415-0377 Payment Address: GTL Direct Bill Service Dept.
Hours of Operation (Central Standard Time) P.O. Box 173075
Monday-Friday, 7am to 11pm; Denver, Colorado 80217
Saturday/Sunday, 8am to 7pm
(The above information was provided by member Cubana)

To set up your landline GTL can be reached at:
7:00AM to 11:00PM, CST
Saturday and Sunday
8:00AM to 7:00PM, CST
at 1-800-231-0193.
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