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GPT Phones, Mail, and Visitation Discussions Please post topics or discussions here that do not fit in the appropriate state or federal forums.

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Old 10-22-2013, 11:46 AM
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Default Issues with Securus and dropped calls today

Anyone experiencing dropped calls with Securus today? My fiance tried calling me two times in a row and we talked for maybe 30 seconds, and then it just hung up. I didn't even hear the operator voice saying the call was gonna end, so I don't know if it's necessarily my cell phone being annoying or if it's Securus. It's not the facility, because he is currently on the phone with his mom right now and they're having a longer conversation...but he calls her landline.

Just thought I'd see how it was with everyone to determine whether it's Securus or really just MY own cell phone being a butt. I've never had an issue with dropped calls before whether it's to a prison or anyone else. I have Sprint, so maybe it's a Sprint issue lol. Now I've just been charged $8 for a 1-minute total conversation, and I can't do anything about it, because according to Securus's website, they won't do anything if calls are made to a cell phone.
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Old 10-22-2013, 06:34 PM
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Well that stinks! Sorry! He hasn't called yet today but I really hope it doesn't cut us off too!
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Old 10-22-2013, 08:13 PM
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Originally Posted by herewithoutyou2 View Post
Well that stinks! Sorry! He hasn't called yet today but I really hope it doesn't cut us off too!

Thanks! He ended up calling again at 5:30 and I finally WAS able to get the full 30 minutes in, thank God!! I just hope this doesn't happen again!
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