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Georgia Prison & Jail – Visitation, Phones, Packages & Mail Topics / Information relating to the Georgia Department of Corrections and local & county Jail visitation, phone calls, mail, inmate care packages, etc.

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  #1  
Old 12-22-2019, 07:07 PM
PinkOwl2 PinkOwl2 is offline
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Default Video Visits with JPay

I've tried to do a video visit but it's giving errors. Is anyone else having this issue and if so does anyone know how long this will last?
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Old 12-22-2019, 07:32 PM
onedayatatime13 onedayatatime13 is online now
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You probably need to contact Jpay and speak to some about technical errors
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Old 12-23-2019, 12:05 PM
emms8884 emms8884 is offline
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I had the same problem a week ago and then when we tried again on Saturday it worked perfectly. It's very hit and miss most of the time. If you complain jpay will probably give you a free credit for your missed visit.
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Old 12-23-2019, 06:14 PM
GaReform GaReform is offline
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I just came across a report by The Marshall Group that talks about video visitation in general. You might enjoy reading it. There is a definite problem that keeps collecting money but not providing quality services.



https://www.themarshallproject.org/2...mpaign=callout
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  #5  
Old 12-23-2019, 06:37 PM
PinkOwl2 PinkOwl2 is offline
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got it to work on a different computer and scheduled a video visit for Sunday. so now we got to wait to be approved.
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