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Louisiana Prison & Jail Visitation, Phones, Packages & Mail Topics / Information relating to the Louisiana Department of Corrections and local / county Jail visitation, phone calls, mail, inmate care packages, etc.

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Old 02-20-2015, 09:37 AM
Hiswoman504 Hiswoman504 is offline
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Default Securus Phone Tech Issues

Has anyone had problems pressing # 1 to accept the call when your inmate calls? I have been having this problem more lately than not and it is causing issues in my home with him.
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Old 02-20-2015, 09:51 AM
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icj357 icj357 is offline
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Just once about 2 weeks ago, my son hung up and called right back and it was fine.

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Old 02-20-2015, 07:05 PM
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I haven't had any problems with it. Have you taken a look at your phone?
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Old 02-21-2015, 03:57 PM
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Hannahxk Hannahxk is offline
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Yes 3 or 4 times this week and its really annoying ! Me and Herb have this 'code' where if i'm busy and I can't talk, I'll answer and hang straight up because it tells him on his end that i'm not responding straight away and he knows not to call back (where as when i genuinely miss the call it takes forever his end to tell him I'm not responding so he knows to try again) .... but the #1 issue means that he doesn't end up calling me back because he thinks I'm hanging up on him because I'm busy lol
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Old 03-01-2015, 12:06 AM
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If you're using a cell phone, try restarting it. I had that problem a couple times with Correct Solutions where it wouldn't take me pressing 1. Once I restarted my phone it was fine.
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