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Virginia Prison & Jail Visitation, Phones, Packages & Mail Topics / Information relating to the Virginia Department of Corrections and local / county Jail visitation, phone calls, mail, inmate care packages, etc

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Old 12-06-2019, 11:40 PM
Esther112014 Esther112014 is offline
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Default J-Pay Video visitation if live overseas? Other providers for video visits?


Has anyone used the J-pay video visitation and would like to comment on their experience?

also is there any other known organization with video visitation? My love one is in Virginia and it will be 2 years since I have last visited due to my living abroad.

Any information would be greatly appreciated.

Thanks and God bless
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Old 03-06-2020, 10:36 PM
redtop43 redtop43 is offline
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I'm not familiar with Virginia but it's extremely unlikely you'd have any other options.

I use JPay in another state and it's glitchy, if there were in fact a competitive product I'd use it. The kiosks are down maybe 1/4 of the time, and other times one of us or the other freezes.
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Old 03-08-2020, 09:36 AM
emms8884 emms8884 is offline
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I live in the UK and use the video visits pretty often. Sometimes they don't work or the connection might be bad, but then other times it works perfectly. It's annoying but worth it when it works, especially if you haven't seen your loved one for a long time.

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Old 03-10-2020, 03:29 PM
Zeus&BugsMom Zeus&BugsMom is offline
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You may also look into GTL also known as
ConnectNetwork you can check on their site to see if the facility you need is on there. I've not used JPay so I cannot say how well it works.
I used GTL for 3 years and can say the success rate for me was 96%. Very few issues.
Good luck
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Old 03-10-2020, 04:46 PM
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ronsgal ronsgal is offline
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i was told that it can not be state to state im in SC and my bf is in PA. That for us to have a video visit it would have to be by video but in the same state or by face to face at the prison where he is. rules may be different though because he is a lifer at a supermax.
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