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Wisconsin Prison & Jail Visitation, Phones, Packages & Mail Topics / Information relating to the Wisconsin Department of Corrections and local / county Jail visitation, phone calls, mail, inmate care packages, etc

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Old 05-06-2017, 03:20 AM
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Default Wisconsin Prison Inmate Telephone Call Procedures and Provider Contact Info

As per the Wisconsin DOC Website.

Inmates may only place outgoing collect calls to family and friends and cannot receive incoming calls to their facility.

CenturyLink is the contracted provider for this service.

For questions CenturyLink can be contacted at 1-877-870-3259.

In order to receive calls from an inmate, a billing account needs to be established unless your local telephone provider will bill collect calls.

Securus Correctional Billing Services
(SCBS) establishes pre-paid billing accounts.

You may call SCBS at 1-800-844-6591 or visit their website to set up an account.

Inmates are not authorized to open an account. Inmates may also send money to an account through SCBS. In order to do so, inmate must have the name of the person the account has been established for, the telephone number as well as the account number of the account. Without this information, money cannot be applied to the account.

Once you have created and funded your account, please allow up to 24 hours to receive calls. You must have a touch-tone phone that emits a tone when the buttons are pressed.

Using cellphones, smart phones and/or pre-paid phones is not recommended.

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