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Michigan Prison Visitation, Phones, Packages & Mail Use this forum to discuss Michigan prison Visitation, Phones & Mail issues & topics. If you have a question about or want to discuss these issues in a specific facility, please visit that facility's sub-forum category.

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  #1  
Old 02-28-2013, 08:09 PM
critterfriend critterfriend is offline
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Arrow Static/noise during phone calls?

The last several days the "white noise/static" has been so bad when my husband calls me that we can barely catch a word the other person is saying. I have had my phone checked, all new equipment installed, tried various phones. Always the noise when he calls. Same thing happened last December for many days. I'm in tears trying to hear his voice. Anyone else having the same problems with the phones? I understand the MDOC is getting $900,000 a MONTH from PCS for the "Special Equipment Fund." I'm just begging for a brief phone call once in a while.
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Old 03-01-2013, 12:38 PM
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sandymom sandymom is offline
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If you are having problems with the prison phones you need to contact
Cheryl Groves 517-373-0287 , or email her grovesc@michigan.gov

She is the contract compliance inspector at the MDOC for the GTL phone contract, and says she has not received any complaints about the phones.
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Old 03-01-2013, 09:10 PM
TPLAuthor TPLAuthor is offline
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Is he at Kinross? We had the same problem tonight.
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Old 03-02-2013, 08:18 PM
allmylove2020 allmylove2020 is offline
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We've been having our calls terminated for no reason. We will be just talking about random stuff and all of a sudden it says "your call is being terminated", but then it let's him call me right back. Its weird and it makes me mad. Its been happening a lot.
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Old 03-03-2013, 09:33 PM
critterfriend critterfriend is offline
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Quote:
Originally Posted by sandymom View Post
If you are having problems with the prison phones you need to contact
Cheryl Groves 517-373-0287 , or email her grovesc@michigan.gov

She is the contract compliance inspector at the MDOC for the GTL phone contract, and says she has not received any complaints about the phones.
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Originally Posted by TPLAuthor View Post
Is he at Kinross? We had the same problem tonight.
Yes, he's at Kinross. This same problem occurred last December. Thanks for the contact number. When I tried to resolve a problem a couple years ago, I got nothing but grief from Kinross. Didn't know there was a contact number back then.
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Old 03-03-2013, 09:34 PM
critterfriend critterfriend is offline
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Is he calling downstate from Kinross, or somewhere in the U.P? I'm in the U.P.
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Old 03-03-2013, 10:11 PM
allmylove2020 allmylove2020 is offline
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Hey hey I'm not the only on in the u.p!!
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